Terms of Service
Commercial and usage terms for the public website and platform.
Effective Date: March 15, 2026. These terms govern access to the ServaKey public website and the use of any related software services provided under contract or approved access.
1. Acceptance of Terms
By accessing the public website, requesting information, or using the ServaKey platform, you agree to these Terms of Service and any applicable order form, subscription agreement, or written commercial agreement governing your use of the service.
2. Service Description
ServaKey provides software designed to support telecom infrastructure planning, construction execution, field documentation, geospatial visibility, reporting, and related operational workflows. The public website is intended to provide information, educational resources, and channels for commercial engagement.
3. Authorized Use
You may use the website and platform only for lawful purposes and in accordance with all applicable regulations, contractual restrictions, and security requirements. Access to platform environments may be limited to approved users under an active customer or partner relationship.
4. Account Responsibility
Users are responsible for protecting credentials, controlling access to authorized accounts, and promptly notifying ServaKey of suspected unauthorized access or misuse.
5. Customer Data
Customers retain rights to their operational data, subject to the rights necessary for ServaKey to host, process, transmit, secure, and support the service. Additional data handling terms may be defined in a separate commercial agreement.
6. Acceptable Conduct
You may not misuse the website or platform, interfere with service performance, attempt unauthorized access, introduce malicious code, reverse engineer protected systems, or use the service in a manner that violates applicable law or third-party rights.
7. Intellectual Property
All software, design, text, graphics, documentation, and branding provided by ServaKey remain the property of ServaKey or its licensors unless expressly stated otherwise in writing.
8. Commercial Terms
Pricing, subscription commitments, implementation terms, service levels, and renewal conditions are governed by the applicable commercial agreement. Public website materials do not constitute a binding offer unless expressly stated.
9. Service Availability
We work to maintain reliable service performance, but availability may be affected by maintenance, infrastructure dependencies, security events, or circumstances outside our reasonable control.
10. Disclaimers
Except as expressly stated in a binding commercial agreement, the website and platform are provided on an “as available” basis. ServaKey disclaims implied warranties to the maximum extent permitted by law.
11. Limitation of Liability
To the maximum extent permitted by law, ServaKey will not be liable for indirect, incidental, consequential, or punitive damages arising from the use of the website or platform. Aggregate liability, where applicable, is governed by the controlling commercial agreement or, if none exists, limited to the amount paid for the applicable service during the twelve months preceding the claim.
12. Changes
We may update these Terms to reflect legal, operational, or service changes. Updated terms become effective when posted unless a later effective date is stated.
13. Governing Law
Unless otherwise required by a controlling agreement, these Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
14. Contact
Questions about these Terms can be directed to [email protected].